At hiyabet, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools and knowledge to enjoy the platform wisely — and to get help when they need it.
hiyabet is more than just a gaming platform — it is a community of Filipino players who love the thrill of slots, bingo, and instant-win games. But we also know that for some players, what starts as fun can become a problem. That is why responsible gaming is not just a policy at hiyabet — it is a core part of how we operate every single day.
Our responsible gaming framework is built in compliance with PAGCOR (Philippine Amusement and Gaming Corporation) regulations and draws on internationally recognized best practices for player protection. Whether you are a casual player in Makati enjoying a few rounds of bingo after work, or a regular slots enthusiast in Cebu, hiyabet gives you the tools to stay in control.
The key principle is simple: you set the limits, and hiyabet enforces them. From deposit caps to session time reminders to full self-exclusion, every tool on this page is designed to keep your gaming experience positive and within your personal boundaries.
Responsible gaming is a shared responsibility. hiyabet provides the tools and information — but the most important step is yours. If you ever feel that gambling is affecting your finances, relationships, or mental health, please use the resources on this page or reach out to our support team.
Strictly enforced under PAGCOR regulations
Philippine law and PAGCOR regulations require that all online casino-style gaming platforms restrict access to adults aged 21 years and above. hiyabet enforces this through:
Providing false age information during registration is a violation of hiyabet's Terms & Conditions and may result in permanent account closure and forfeiture of funds.
hiyabet gives every registered player access to a full suite of responsible gaming tools — available directly from your account settings, no waiting required.
Set a maximum amount you can deposit into your hiyabet account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Set a maximum session duration. When your time is up, hiyabet will display a reminder and, if you choose, automatically log you out. Time flies when you're playing — this tool makes sure you stay aware of how long you've been at it.
Define the maximum amount you are comfortable losing in a given period. Once your loss limit is reached, hiyabet will prevent further wagering until the limit period resets. This is one of the most effective tools for keeping your gaming budget under control.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off period, your account remains open but you cannot place any bets or make deposits. It's a useful reset when you feel like you need a breather.
For players who need a longer break, hiyabet offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from hiyabet.
View your full gaming history — sessions played, amounts wagered, wins and losses — at any time from your account dashboard. Transparency about your own activity is the first step toward informed, responsible play.
Self-exclusion is a serious commitment and hiyabet treats it as such. Once activated, your exclusion cannot be reversed until the chosen period has fully elapsed. Here is how to set it up:
Sign in to your hiyabet account using your registered credentials. Make sure you are on the official hiyabet platform.
Navigate to your Account Settings and select the "Responsible Gaming" section from the menu.
Select "Self-Exclusion" and choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent.
Review the terms of your self-exclusion and confirm. You will receive an email confirmation and your account will be suspended immediately.
If you need assistance activating self-exclusion or have questions, contact our support team at — we will help you set it up right away.
hiyabet's limit system covers every major dimension of your gaming activity. All limits can be set or adjusted from your account dashboard.
Cap how much you can add to your account each day
Set a rolling 7-day deposit ceiling
Control your total monthly funding amount
Stop play automatically when losses hit your threshold
Get reminded or logged out after a set play duration
Limit the total amount you can bet per session or day
Pro tip: Set your limits before you start playing — not after a losing streak. Limits set in advance are more effective because they reflect your rational, considered judgment rather than an emotional reaction.
Problem gambling can affect anyone — regardless of income, background, or how long they have been playing. The earlier it is recognized, the easier it is to address. hiyabet encourages all players to regularly check in with themselves using the questions below.
If you answer "yes" to three or more of these questions, we strongly encourage you to use hiyabet's self-exclusion tools and reach out to a professional support organization.
Gambling is addictive. Know when to stop. There is no shame in asking for help. Thousands of Filipinos seek support for problem gambling every year, and recovery is absolutely possible.
You are not alone. These organizations provide free, confidential support for problem gambling and related concerns in the Philippines.
PAGCOR operates a responsible gaming program that includes player education, self-exclusion registries, and referrals to counseling services. As the Philippine gaming regulator, PAGCOR sets the standards that hiyabet follows.
pagcor.ph
The NCMH provides mental health services including counseling for behavioral addictions such as problem gambling. Their crisis hotline is available to Filipinos nationwide, including those in Metro Manila, Cebu, Davao, and beyond.
Crisis line: 1553 (toll-free)
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Manila and other major cities.
Contact via local chapter listings
hiyabet's support team is also available to help you activate responsible gaming tools or discuss your options. Reach us at — we respond in English and Filipino.
hiyabet is designed for entertainment. Set your limits, play within your means, and enjoy our slots, bingo, and instant-win games as the fun experience they are meant to be. For Filipino players aged 21 and above who game responsibly, hiyabet is the platform built with you in mind.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.